Eight tools that get your child's team talking to each other

For families managing a big support team: what's out there, what it costs, and which ones are worth the login.

Most families think the hard part is finding good people. It isn't. The hard part is what happens once you've found them.

Your child's speechie changes the AAC vocabulary on Tuesday. The support worker doesn't hear about it until Friday. The physio adjusts standing frame time. The OT finds out three weeks later at a school visit. Every message goes through one person: you. You are the switchboard, the filing cabinet and the minute-taker for a team of eight.

You can't outsource that job. But you can shrink it. The tools below all promise to get the team on the same page. Some of them do. Here's what each one does, who it suits, and where it falls over. We're not affiliated with any of them.

1. Sameview: the shared whiteboard

Sameview is Australian, built for exactly this problem, and backed by Cerebral Palsy Alliance. You set up a profile for your child, put the goals in once, then invite the whole team by email. Therapists, teachers, support workers, grandparents. Anyone with an inbox.

Updates get posted against a goal, not into a group chat. Photos, videos and files sit alongside. When plan review rolls around, one click pulls the profile, goals and progress into a report.

Best for: a child with five or more people on the team who all need to see the same goals. Families with rotating shift workers use it as the handover book.

Watch-outs: it only works if the team posts. A whiteboard nobody writes on is just a wall. Ask each provider at intake whether they'll use it. Pricing is by invoice, with NDIS and insurance payment options listed, so confirm current rates before you sign up. There's a 30-day free trial with no card required.

2. indi: the parent's second brain

indi is a newer Australian app aimed squarely at parents of kids with developmental needs. It works like a chat. You type what you noticed at dinner, what the paediatrician said, what worked at bedtime. indi files it into a “living bio” for your child, keeps your partner and other carers in the loop, and generates summaries you can hand to a GP, a teacher or a new therapist.

It's $8.99 a month for one family account, with 21 days free. They describe it as NDIS friendly, and several paediatric OT and speech practices partner with it.

Best for: the parent who is carrying the whole history in their head and wants it out. Also good in the early months, when you're re-telling your child's story to every new clinician.

Watch-outs: it's parent-owned rather than a shared team workspace. The team gets summaries from you, not a login. It's AI-driven, so read the responsible-use policy and decide what you're comfortable putting in.

3. Jointly: the cheap circle

Jointly was built by Carers UK. It costs a one-off £2.99 (a few dollars) to create a “circle” for the person you care for. After that, everyone you invite joins free. Unlimited members.

Inside the circle: group messaging, a shared calendar, tasks you can assign to a named person, a medication list, and notes with attachments.

Best for: families with a rotating cast of support workers, grandparents and respite carers who need to know what happened last shift and who's on next. It's a shared diary with a to-do list bolted on.

Watch-outs: it's UK-built, so no NDIS anything. No goal tracking. Treat it as the family logbook, not the clinical record.

4. Hireup: the roster

Hireup is an NDIS-registered provider that employs its support workers directly. That means Hireup handles tax, super, insurance and screening. Rates are set by Hireup in line with the price guide. Because it's registered, it works for every plan management type, including NDIA-managed.

The app lets you search workers by support type and location, message them, create and approve bookings, and push shifts into your calendar. After each shift the worker submits notes with the booking, and you review and approve before it's processed.

Best for: families who want the employer headache gone, and NDIA-managed families who can't use a marketplace.

Watch-outs: rates aren't negotiable, and there are rules on minimum hours and cancellations. The shift notes live inside Hireup, so you'll still be the one copying the important bits across to therapists.

5. Mable: the marketplace

Mable connects you with independent support workers who set their own rates. You browse profiles, message, agree terms and book. As at March 2026 Mable was not NDIS-registered, so it suits self-managed and plan-managed families only.

One thing worth knowing: Kynd, the other big marketplace, announced it was closing in March 2026. If you used it, Mable is now the main game in this category.

Best for: self-managed families who want to hand-pick a team and are happy to run the admin.

Watch-outs: consistency of notes depends on the worker, not the platform. Ask each worker how they document and where you can read it. And check registration status before booking, because it can change.

6. Kindship: the village with a wallet

Kindship started as a social network for parents of kids with disability, built by four mums. It has since added plan management (their plan managers are parents too), a run of free NDIS webinars, and an AI navigation tool.

Best for: families in the first year after diagnosis who need other parents more than another app. Also worth a look if you'd rather your plan manager understood school refusal from the inside.

Watch-outs: it's community and money, not day-to-day team coordination. Use it alongside one of the tools above, not instead.

7. my NDIS app: the official one

Free, made by the NDIA, and often overlooked. As a child representative you can sign in with your own details, view your child's plan and goals, check what's left in each budget, and make and track claims. The participant portal also lets plan-managed and agency-managed families record their “my providers” and share plan information with them.

Best for: every family, as the fortnightly budget check. If you self-manage, it's where your claims live.

Watch-outs: it does nothing for team communication. It tells you the money. It doesn't tell you what the physio said.

8. The DIY stack: a folder, a calendar, a chat

Plenty of families run the whole show on a shared Google Drive folder, a shared calendar and a WhatsApp group. It's free and everyone already knows how to use it.

If you go this way, put structure in. One folder per domain (OT, speech, physio, school, equipment). One “current plan” document at the top that says what's being worked on right now and who's doing what. Update it after every review.

Best for: small teams. Three or four people, one or two shifts a week.

Watch-outs: a group chat is not a clinical record. Messages get buried, nothing links to goals, and some therapists won't join a social app with a client's name in it. Check with your providers before you assume they'll be in the group.

How to choose

Three questions.

Who's the switchboard, and how many hours a week is it costing them? If the answer is you and it's more than two, pick a shared workspace (Sameview, or indi if you'd rather own it yourself).

Do your support workers have to write notes anyway? They do. It's part of the NDIS Code of Conduct. So the question isn't whether notes exist. It's whether anyone else can read them. Pick the platform where the notes land somewhere useful.

What's your plan management type? NDIA-managed narrows the marketplace options to registered providers. Self-managed opens everything up but puts the admin on you.

Then ask your therapists one question: which of these will you actually use? If the answer is none of them, ask what they will use. A tool the team ignores costs you more than no tool at all.

Prices, features and registration status listed here were current at September 2026. Check each platform directly before committing.

Kids + Co.Lab has no commercial relationship with any of the products named.